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Plumbing Sales Representative

2 months ago

Charleston, South Carolina, United States Cregger Company Full time
Job Description

Cregger Company, a leading wholesaler and retailer of building products and home goods, is seeking a skilled Plumbing Sales Representative to join our team. As a key member of our sales team, you will play a crucial role in increasing sales and customer satisfaction by efficiently and courteously assisting customers with their plumbing needs.

Key Responsibilities:
  • Provide exceptional customer service by taking orders, answering product questions, and resolving customer issues in a timely and professional manner.
  • Utilize electronic and published catalogs to provide product information, pricing, and availability to customers.
  • Follow company pricing and credit guidelines to ensure accurate and efficient transactions.
  • Quickly solve customer problems and provide solutions to meet their needs.
  • Retrieve orders from the warehouse quickly and accurately to ensure timely delivery.
  • Increase sales and average order size by cross-selling, up-selling, and offering promotional sales items and new products.
  • Promote and sell overages, damaged, and discontinued items to maximize sales opportunities.
  • Handle customer complaints and returns in a professional and courteous manner.
  • Keep the sales floor and counter areas clean and attractive to provide a positive customer experience.
  • Assist in scheduled physical inventory counts to ensure accurate inventory levels.
  • Drive sales activity through outbound sales calls as directed by management.
  • Participate in company-sponsored sales promotions to increase sales and customer engagement.
  • Work with other departments to resolve customer service issues in a timely manner.
  • Accurately use order entry, computerized systems, and other technologies as required.
  • Perform other job duties as required by management.
Requirements:
  • Valid Driver's License
  • Plumbing product knowledge is a must
  • Experience will be considered in starting pay
  • Experience using Solar Eclipse
Benefits:
  • Full health, dental, and vision insurance
  • 401(k) plan
  • Paid Holidays
  • Vacation Pay
  • Employee Referral Program
  • Company Discount
  • Quarterly Incentive Bonus
  • Plus more...