Broadband Installation Specialist

4 days ago


Bend, Oregon, United States TDS Cable Operations Full time
Job Summary

We are seeking a highly skilled Broadband Installation Specialist to join our team at TDS Cable Operations. As a key member of our team, you will be responsible for installing, maintaining, and repairing complex telecommunications networks, including fiber optic and copper cable systems.

Key Responsibilities
  • Installation and Maintenance: Perform complex installations of cable wiring and hardware, including interior and exterior work, to ensure high-quality service delivery.
  • Network Troubleshooting: Identify and repair signal strength issues, ensuring optimum reception and quality of service.
  • Customer Service: Promote and educate customers on company services, including proper use of equipment and additional services available.
  • Record Keeping: Accurately record all required information on work orders, surveys, and referrals.
Requirements
  • Technical Experience: 2+ years of technical telecommunications experience or current/prior military service with honorable discharge.
  • Fiber Optic and Copper Cable Experience: 1+ year of basic fiber optic and/or copper cable splicing and repair, installation, and repair, or switch training.
  • Driver's License: Must have and maintain a valid driver's license.
  • Availability: Must be available for on-call/standby responsibilities and willing to work overtime as needed.
Preferred Qualifications
  • Customer Service Skills: Demonstrated customer service and sales skills, as well as effective communication skills for interaction with internal and external customers.
  • Technical Knowledge: Certifies proficiency in RF distribution of signals and all aspects of the network from the optical node to the distribution tap.
  • Computer Applications: Practical knowledge/experience with computer applications.
  • Organizational Skills: Proven organizational skills and ability to multi-task.
Benefits

Associates scheduled to work 20 or more hours per week have access to medical, dental, vision, life insurance, a 401(k) plan, and paid time off benefits, among others.



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