Disability Resource Specialist
4 weeks ago
At Idealist Consulting, we are innovators and problem-solvers committed to global progressive action. We help impact organizations grow through Salesforce implementation, marketing automation, and managed services.
Key Responsibilities
• Conduct new hire training
• Manage and develop employees, contractors, and select vendors
• Evaluate and assign project resources to ensure project success
• Use capacity reporting to ensure resource availability for current and future projects
• Ensure on-target employee utilization
• Overcome resource limitations utilizing strategic initiatives, including resource development, reallocation, project queues, and different creative problem-solving strategies
• Collaborate with Client Success team to identify, mitigate, and resolve project roadblocks, cases, and escalations
• Ensure project quality through process improvement, training and development, and documentation
• Lead the development, quality, and consistency of services practice
• Advise and iterate SLAs and contract assumptions
Requirements
• 5+ years experience in team leadership as a Resource Manager, Senior Project Manager, or HR Manager
• Experience in professional services environment, working in technical service delivery or systems process consulting
• Experience using Salesforce as a user or administrator
• Salesforce Certified Administrator
• PMP Certification or similar
• Equitable total compensation package with base salary commensurate with experience plus performance bonuses
• Humane, no-overtime work weeks and a Hybrid Work Policy with remote options and flexible workday scheduling
• Generous Paid Time Off and Family Leave policies
• Paid Volunteer Time to encourage civic engagement and community involvement
• 401k employer match and short-term leave available with tenure
About Idealist Consulting
Idealist Consulting was founded in 2006 by returning Peace Corp volunteer Rob Jordan to help nonprofits and progressive organizations grow mission impact through technology. We do not discriminate against individuals on the basis of race, color, gender, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, ancestry, or national or ethnic origin in the administration of our consulting and employment policies. We have a majority female leadership team and believe in the B Corp Declaration of Interdependence which states that businesses should aspire to do no harm and benefit all. Read our Commitment to Diversity, Equity, and Inclusion on our Ethics page.
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