Hotel Guest Services Coordinator

3 weeks ago


Horseshoe Bay, Texas, United States Crescent Services Full time
Job Description:

This Hotel Guest Services Coordinator role requires a highly organized and detail-oriented individual to provide exceptional customer service and support to hotel guests.

Main Responsibilities:
  • Coordinate guest arrivals and departures, ensuring seamless check-in and check-out processes.
  • Handle guest complaints and issues, resolving them promptly and professionally.
  • Maintain accurate records and reports, adhering to hotel policies and procedures.
Requirements:
  • Minimum high school diploma or equivalent required.
  • Previous customer service experience preferred, particularly in a hotel or resort setting.
  • Excellent communication and problem-solving skills essential.
Benefits:

This role comes with a comprehensive benefits package, including medical, dental, and vision insurance, paid time off, and opportunities for career advancement.

The estimated salary for this position is $52,000 - $62,000 per year, based on experience.



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