Hospitality Services Representative

1 day ago


Horseshoe Bay, Texas, United States Crescent Hotels & Resorts Full time
About Us:
Crescent Hotels & Resorts is a leading hospitality company that operates a portfolio of luxury hotels and resorts across the United States. Our mission is to deliver exceptional guest experiences and foster a culture of innovation and excellence within our organization.

Job Summary:
We are seeking a highly motivated and detail-oriented Front Desk Agent to join our team at Horseshoe Bay Resort. The successful candidate will be responsible for providing exceptional guest service, handling guest inquiries, and resolving issues in a timely and professional manner.

Duties and Responsibilities:
  1. Process guest arrivals and departures
  2. Manage guest rooms and assignments
  3. Handle guest requests and resolve issues
  4. Provide information about hotel amenities and services

Requirements:
  • High school diploma or equivalent required
  • Previous customer service experience preferred
  • Excellent communication and problem-solving skills
  • Ability to work flexible hours, including evenings and weekends

Compensation and Benefits:
The salary for this position is $50,000 - $60,000 per year, depending on experience. Full-time associates are also eligible for a comprehensive benefits package, including medical, dental, and vision insurance, paid vacation and holidays, 401(k) plan, long-term disability, major illness insurance, and accident insurance.

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