Customer Service Ambassador

7 days ago


Horseshoe Bay, Texas, United States Crescent Hotels & Resorts Full time

Crescent Hotels & Resorts offers a competitive salary of $45,000 per year for the Customer Service Ambassador role at our Horseshoe Bay Resort location.

Job Overview

We are seeking a highly skilled and professional Customer Service Ambassador to join our team. The successful candidate will be responsible for providing exceptional customer service to guests at our front desk, ensuring that their stay with us is memorable and enjoyable.

Key Responsibilities
  • Front Desk Operations: Efficiently manage front desk operations, including relationships with other departments, to ensure seamless guest experiences.
  • Cash Handling: Handle all cash duties according to hotel policies and procedures, adhering to guidelines and standards.
  • Daily Operations: Stay up-to-date with daily hotel operations, check event schedules, bulletin boards, and adhere to new procedures and events.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: Previous customer service experience, preferably in a hotel or resort setting.
  • Skills: Pleasant demeanor, ability to deal with the public, sense of priority, self-starter, good logic, maturity, typing, and computer skills.
Benefits

Crescent Hotels & Resorts offers an excellent benefits package, including medical, dental, vision insurance, paid vacation, paid holidays, 401k plan, long and short-term disability, major illness insurance, accident insurance, limited access to resort amenities, and discounts at Crescent Hotels & Resorts properties.

We are an equal opportunity employer and welcome applications from qualified candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, please submit your application today



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