Retail Operations Supervisor

2 weeks ago


Bethesda, Maryland, United States Extra Space Storage Full time

As an Assistant Store Manager, you will be part of a vibrant team that embodies a strong company ethos. We provide attractive compensation, a healthy work/life balance, and opportunities for personal and professional growth.

  • This location remains closed on Sundays.
  • Daytime shifts only: Office hours conclude at 6pm.
  • Compensation range: $20 to $21 per hour.

Extra Space Storage stands as the largest self-storage provider in the United States, boasting over 3,600 facilities across the nation. If you aspire to advance in your career, consider becoming a part of our organization. We seek individuals who are dependable, effective communicators, and possess a genuine enthusiasm for assisting others.

Benefits We Provide

  • A work/life balance that allows for a 5-day work week, concluding by 6pm.
  • A remarkable company culture with advancement opportunities available nationwide.
  • Competitive starting salary plus the potential for monthly bonuses.
  • Paid Time Off accrued throughout the year, increasing with tenure.
  • Generous 401(k) matching options with Traditional and/or ROTH selections.
  • Affordable health benefit plans with up to a $1k annual Health Savings Account employer contribution.
  • EXTRA Healthy Wellness Program offering rewards towards your medical premiums.
  • BenefitHub discounts on various services: apparel, automotive, electronics, entertainment, travel, and more.

Your Duties

  • Deliver exceptional customer service.
  • Achieve sales targets through unit rentals, insurance sales, and moving supplies.
  • Assist new clients with rental processes and agreements.
  • Maintain facility cleanliness - sweeping, mopping, changing light bulbs, etc.
  • Work autonomously on daily responsibilities while collaborating with team members.
  • May be tasked with running errands for the facility and visiting other store locations.

Your Qualifications

  • Minimum of 1 year of experience in a customer-facing role.
  • Proficient computer skills.
  • Valid driver's license and access to a reliable personal vehicle (except in NYC).
  • High school diploma or GED equivalent.


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