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Assistant Retail Operations Manager

2 months ago

Bethesda, Maryland, United States Fabletics Full time

Assistant Retail Operations Manager

Fabletics is on the lookout for a dedicated and enthusiastic Assistant Retail Operations Manager to join our dynamic team.

As the Assistant Retail Operations Manager, you will play a crucial role in supporting the Store Manager and collaborating with a fellow Supervisor in Sales and Operations to create an exceptional retail atmosphere. Utilizing advanced technology, you will facilitate a seamless shopping experience for our Customers across both online and physical stores. Working closely with the Store Manager, another supervisor, and a group of friendly associates, you will help our Customers Live their Passion.

This position will report directly to the Store Manager.

Key Responsibilities

  • Exemplify our culture and values through a strong sense of self-accountability, serving as a role model for all team members.
  • Assist the Store Manager and peer Supervisor in training store Associates, preparing them to engage Customers in innovative and meaningful ways.
  • Enhance Customer engagement both inside and outside the store through events, promotions, and community initiatives.
  • Oversee daily store operations to ensure alignment with Company and Store objectives.
  • Communicate inventory and training requirements to the Store Manager to enhance the overall Customer experience.
  • Uphold merchandising standards that facilitate easy shopping and add value to the Customer's purchasing journey.
  • Actively participate in providing feedback from all organizational levels to foster continuous improvement.
  • Aim for excellence by meeting and exceeding Store goals related to Performance, Productivity, Efficiency, and Quality.
  • Serve as a knowledgeable resource for product information to Customers and team members.
  • Maintain personal sales performance and achieve sales targets.
  • Ensure adherence to safety and security protocols, identifying and communicating potential issues.
  • Assist with inventory management as needed.

Required Skills

  • A minimum of 1 year of experience in a retail setting; prior management experience is a plus.
  • Familiarity with active lifestyle choices such as Yoga, Cycling, Pilates, Weight Training, and Nutrition.
  • Strong interpersonal skills with the ability to engage effectively with Customers, Employees, and Business Partners.
  • Ability to collaborate within large teams.
  • A positive attitude and the capacity to thrive in a fast-paced environment.
  • Comfortable navigating ambiguity and taking initiative when opportunities arise.
  • Knowledge of retail inventory and POS systems.
  • Self-motivated with excellent communication skills, capable of inspiring others.
  • Ability to manage multiple tasks, prioritize effectively, and work well under pressure.
  • Flexibility in work hours, including evenings, weekends, and holidays.
  • This role involves physical activity, including standing for extended periods and occasional lifting of inventory.
  • Applicants must be at least 18 years of age.

About TechStyleOS

TechStyleOS is the integrated Operations and Services provider behind some of the fastest-growing online fashion brands, including Fabletics. Our capabilities span technology, data science, supply chain management, fulfillment, and customer service, empowering brands to launch, scale, and grow across various product categories.

Fabletics, Inc. is an equal opportunity employer, committed to fostering a diverse and inclusive workplace culture. We encourage applications from individuals of all backgrounds and experiences.