Retail Operations Supervisor

2 weeks ago


Bethesda, Maryland, United States Pandora AS Full time
Assistant Store Manager

As a key player in our retail environment, the Assistant Store Manager will embody the essence of the Pandora brand. This role is pivotal in fostering a vibrant store culture that champions exceptional customer service and sales excellence.

Key Responsibilities:

  • Actively engage with customers on the sales floor, ensuring a memorable shopping experience that reflects our brand values.
  • Support the Store Manager in achieving store objectives and driving sales performance.
  • Cultivate a team atmosphere where every member feels empowered to contribute to our success.
  • Utilize your expertise to coach and mentor team members, enhancing their skills and performance.
  • Uphold visual merchandising standards and operational procedures to maintain a cohesive brand presentation.
  • Foster strong relationships with customers, transforming them into loyal brand advocates.

Qualifications:

  • Proven track record of leadership in a retail setting, with a minimum of 2 years in a sales-driven environment.
  • Exceptional communication skills, capable of engaging effectively with diverse audiences.
  • Strong analytical abilities to assess performance metrics and drive results.
  • Proficient in time management, with the ability to prioritize tasks effectively.
  • Familiarity with retail technology and point-of-sale systems.
  • Must be at least 18 years of age and eligible to work.
  • Flexibility to work varied hours, including evenings and weekends, is essential.

About Pandora:

Pandora is a global leader in the design and manufacture of hand-finished jewellery. Our commitment to quality and sustainability is reflected in our operations and the materials we use. With a presence in over 100 countries, we pride ourselves on creating meaningful connections through our products.

Our North America team is dedicated to delivering exceptional experiences and fostering a culture of inclusivity and growth.



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