Sales and Customer Service Representative
4 weeks ago
We're seeking a highly motivated and customer-focused individual to join our team as a Sales and Customer Service Associate. As a key member of our team, you will be responsible for delivering exceptional customer experiences and promoting the value of Total Body Care.
Key Responsibilities- Provide outstanding customer service and ensure every guest feels valued and understood
- Promote the benefits of our Wellness Program and encourage clients to book future services
- Support clinic flow by greeting clients, scheduling services, and addressing questions
- Help grow and retain a client base through in-person and phone/email outreach
- Competitive hourly rate plus tips, bonuses, and commissions
- Healthcare options including medical, dental
- Paid time off for employees
- Annual AMTA membership with insurance at no cost to you
- 20+ free continuing education courses every year
- Employee referral bonus program
- Employee Assistance Program
- A flexible schedule for a better work/life balance
- A free massage, skincare, or stretch session each month
- 40% off all products
- High school diploma (or equivalent) and previous retail or sales experience (preferred)
- Critical thinking skills with excellent math and computer skills and the ability to multitask
- Great people skills and ability to establish positive relationships with guests
- Supporters of total body care with a general knowledge of massage and skin care services
At Massage Envy, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey. We're a team of experienced professionals who share a passion for helping others and strive to celebrate individuality and share knowledge.
We're an equal opportunities employer and welcome applications from diverse candidates. If you're ready to join a growing community with experienced professionals who share your same passion, we'd love to meet you.
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