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Sales and Customer Service Representative

2 months ago

Minnetonka, Minnesota, United States Massage Envy Full time
{"title": "Customer Service and Sales Associate", "sections": [{"title": "Overview", "content": "At Massage Envy, we're passionate about helping others feel their best. As a Customer Service and Sales Associate, you'll play a key role in delivering an exceptional experience for our clients and growing our member base.

Our team is committed to supporting and inspiring each other to be our best, and we're looking for someone who shares our passion for total body care and excellent customer service.
"}, {"title": "Perks and Benefits", "content": "As a valued member of our team, you'll enjoy a range of perks and benefits, including:

* Competitive hourly rate plus tips, bonuses, and commissions
* Healthcare options, including medical and dental
* Paid time off for employees
* Annual AMTA membership with insurance at no cost to you
* 20+ free continuing education courses every year
* Employee referral bonus program
* Employee Assistance Program
* Flexible schedule for a better work-life balance
* Free massage, skincare, or stretch session each month
* 40% off all products
"}, {"title": "Responsibilities", "content": "As a Customer Service and Sales Associate, your key responsibilities will include:

* Providing outstanding customer service and helping everyone feel valued and understood
* Promoting the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
* Supporting clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
* Helping grow and retain a client base both in-person and through phone/email outreach
"}, {"title": "Culture and Support", "content": "At Massage Envy, we're committed to creating a caring community that celebrates individuality and shares knowledge. As a valued member of our team, you'll have access to:

* Trained leadership that is invested in your success
* Award programs, like Sales Associate of the Year
* A supportive environment that encourages growth and development
"}], "lang_code": "en-US"}