Customer Service Representative

6 days ago


Minnetonka, Minnesota, United States Cotton On Group Full time

About Us

Cotton On Group is a dynamic and fast-paced retail company that values its team members and customers. We are committed to providing an exceptional shopping experience and making a positive impact in people's lives.

Job Summary

We are seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for creating an exciting and friendly store experience, inspiring our customers to keep coming back, and driving sales through excellent customer service and product knowledge.

Key Responsibilities

  • Provide exceptional customer service and ensure a positive shopping experience for all customers.
  • Drive sales through effective product knowledge, visual merchandising, and sales techniques.
  • Work collaboratively with the store team to achieve sales targets and meet customer needs.
  • Maintain a high level of product knowledge and stay up-to-date with the latest fashion trends and promotions.
  • Contribute to a positive and inclusive store environment, promoting a culture of respect and teamwork.
  • Perform other duties as required to support the smooth operation of the store.

Requirements

  • Previous retail experience, preferably in fast fashion.
  • Excellent communication and customer service skills.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Basic knowledge of retail principles, including sales, stock, and service delivery.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • High school diploma or equivalent required.

What We Offer

  • Competitive pay and benefits package.
  • Opportunities for career growth and development.
  • 50% team member discount on all brands and products.
  • Wellness support and recognition programs.
  • Performance incentives and rewards.


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