Sales and Customer Service Representative
4 weeks ago
At Massage Envy Minnetonka, we're passionate about helping others feel their best. As a Sales and Customer Service Representative, you'll play a vital role in delivering an exceptional experience for our clients. With a focus on total body care, you'll educate clients on new services, promote our wellness program, and support clinic flow to ensure a seamless experience.
Perks and Benefits
Competitive hourly pay, plus bonuses and commissions
Healthcare options, including medical and dental
Paid time off for full-time employees
Employee referral bonus program
Employee Assistance Program
A flexible schedule for a better work-life balance
In-depth product and service training
A free massage, skincare, or stretch service each month
40% off all products
Requirements
High school diploma or equivalent, and previous retail or sales experience (preferred)
Critical thinking, excellent math and computer skills, and the ability to multitask
Great people skills and the ability to establish positive relationships with guests
Supporters of total body care with a general knowledge of massage and skin care services
Day-to-Day
Provide outstanding customer service and help everyone feel valued and understood
Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
Help grow and retain a client base both in-person and through phone/email outreach
Culture and Support
Trained leadership that is invested in your success
Award programs, like Sales Associate of the Year
A caring community that strives to celebrate individuality and share knowledge
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