Sales and Customer Service Representative

4 weeks ago


Minnetonka, Minnesota, United States Massage Envy Full time
Unlock Your Potential

At Massage Envy Minnetonka, we're passionate about helping others feel their best. As a Sales and Customer Service Representative, you'll play a vital role in delivering an exceptional experience for our clients. With a focus on total body care, you'll educate clients on new services, promote our wellness program, and support clinic flow to ensure a seamless experience.

Perks and Benefits

Competitive hourly pay, plus bonuses and commissions

Healthcare options, including medical and dental

Paid time off for full-time employees

Employee referral bonus program

Employee Assistance Program

A flexible schedule for a better work-life balance

In-depth product and service training

A free massage, skincare, or stretch service each month

40% off all products

Requirements

High school diploma or equivalent, and previous retail or sales experience (preferred)

Critical thinking, excellent math and computer skills, and the ability to multitask

Great people skills and the ability to establish positive relationships with guests

Supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day

Provide outstanding customer service and help everyone feel valued and understood

Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations

Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions

Help grow and retain a client base both in-person and through phone/email outreach

Culture and Support

Trained leadership that is invested in your success

Award programs, like Sales Associate of the Year

A caring community that strives to celebrate individuality and share knowledge



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