Administrative Assistant

4 days ago


Knoxville, Tennessee, United States University Physicians' Association Full time
About the Role:
As a Front Desk Medical Administrative/Patient Services professional at University Physicians' Association, you will play a critical role in delivering exceptional patient care and ensuring the smooth operation of our front desk services.

You will be responsible for greeting patients, scheduling appointments, updating medical records, and maintaining confidentiality in accordance with HIPAA laws. This is an exciting opportunity for individuals who share our commitment to delivering high-quality patient care and improving health outcomes.

Responsibilities:
  • Managing patient flow and ensuring a positive patient experience.
  • Scheduling appointments and answering phones in a timely and efficient manner.
  • Updating medical records and maintaining confidentiality in accordance with HIPAA laws.
  • Learning prior knowledge of Electronic Medical Record's system and learning provider schedules and scope of practice for proper scheduling.

Requirements:
  • Prior job experience must include demonstrated interpersonal skills, good communication skills, and a commitment to service and helping others.
  • Front desk dental experience and/or Spanish speaking a major plus.

What We Offer:

A competitive salary range of $45,000 - $55,000 per year based on experience.

A comprehensive benefits package, including PTO, Sick Leave, Medical, Dental, Vision, STD/LTD, Life Insurance, 401k with company match and immediate vesting, Critical Illness, and more.



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