Restoration Operations Manager

2 weeks ago


Oxford, Mississippi, United States SERVPRO of OxfordBatesvilleClarksdale Full time

Benefits

SERVPRO of Oxford/Batesville/Clarksdale provides:

  • Competitive salary
  • Exceptional benefits
  • Opportunities for career advancement
  • Professional growth
  • And more

As the primary representative of the SERVPRO brand, the Restoration Operations Manager embodies the company’s commitment to being 'Here to Help' for our clients and customers. This role involves coordinating, overseeing, and executing work activities on various projects to effectively meet service requirements and ensure a positive customer experience.

Key Responsibilities

  • Oversee and execute production processes as planned while ensuring quality assurance
  • Enhance customer and client satisfaction, monitored through online feedback
  • Clearly communicate expectations to restoration team members and supervise their tasks
  • Maintain a comprehensive and accurate job file to document the services rendered
  • Manage labor and consumable resources on assigned projects
  • Collaborate with the restoration project manager and office personnel regarding project updates and challenges

Additional Responsibilities:

  • Adhere to all OSHA regulations for workplace safety
  • Safeguard assets by properly utilizing equipment and materials
  • Mentor and train restoration team members

Position Requirements

  • Valid driver’s license
  • High school diploma or GED (preferred)
  • Minimum of 1 year of experience in cleaning, restoration, or construction (preferred)
  • IICRC certification is advantageous but not mandatory

Skills/Physical Demands/Competencies

  • Ability to regularly lift a minimum of 50 pounds, occasionally up to 100 pounds with assistance
  • Capability to climb ladders, work at elevated heights, and navigate confined spaces (e.g., crawl spaces, attics)
  • Proficient in repetitively pushing, pulling, lifting, and carrying objects
  • Ability to work with and around cleaning agents

Each SERVPRO Franchise operates independently. All employees of a SERVPRO Franchise are hired, employed, and supervised solely by that independently owned and operated SERVPRO Franchise.



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