Renewal Sales Specialist

2 weeks ago


Plano Texas, United States Palo Alto Networks Full time
About the Role

We are seeking a skilled Renewal Sales Support professional to join our team at Palo Alto Networks. As a Renewal Sales Support, you will play a critical role in the daily creation and administration of subscription and support renewal quotations.

Key Responsibilities
  • Execute at all phases of the contract renewal life-cycle, including up-front communication, preparation of quotes for customers, and revisions to quotes.
  • Interact with channel partners and internal sales personnel to provide support renewal quotes and reporting.
  • Work with channel partners and sales team to provide quotes for maintenance and subscriptions renewals days prior to their contract expiration date.
  • Validate and confirm the accuracy of all supporting data for the quote and resolve any discrepancies.
  • Maintain thorough and accurate installed customer base and service contract information in SAP and other applications.
  • Clearly understand all product offering, subscription, and renewal licensing models.
  • Maintain detailed notes, quotes, and relevant information on each renewal account within our system.
  • Handle and manage internal credits requests.
  • Handle and manage internal assets requests.
What We Offer

We offer the chance to be part of an important mission: ending breaches and protecting our way of digital life. If you are a motivated, intelligent, creative, and hardworking individual, then this job is for you.



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