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Patient Engagement Specialist

2 months ago

West Des Moines, Iowa, United States The Iowa Clinic Full time


A typical day...

Curious about what a typical day looks like for a Patient Engagement Specialist at The Iowa Clinic?
  • Start your day with a morning shift - enjoy a work-life balance with no late hours
  • Act as the clinic's representative by delivering high-level patient services related to registration, serving as a direct contact and resource for patients while overseeing the flow of clinical scheduling, registration, patient documentation, and communicating any delays or modifications.
  • This role will also provide support to registration, scheduling, and clinical teams.
  • Aims to foster The Iowa Clinic Experience with every interaction.
  • Conclude your day in the evening - appreciate the benefits of standard clinic hours
This position may be ideal for you if you possess...

Qualifications
  • A High School diploma or equivalent is mandatory.
  • Experience in a medical office environment is preferred.
  • A strong motivation to work in a healthcare environment is essential.
Additional advantages if...
  • You thrive on surpassing people's expectations.
  • You find joy in creating a fun workplace atmosphere
  • Building meaningful connections is your passion
Know someone who could excel in this position? Feel free to share this opportunity

What can you expect?
  • One of the top 401(k) plans in central Iowa, featuring employer matching and profit sharing
  • Employee incentives to participate in the Clinic's achievements
  • Generous accrual of PTO and paid holidays.
  • Comprehensive health, dental, and vision coverage
  • Opportunities for quarterly volunteering with various local nonprofits
  • Access to training and development initiatives
  • Fun events with colleagues, including outings and appreciation celebrations
  • Monthly departmental festivities, casual dress days, and clinic-wide contests
  • Employee recognition and rewards program
  • Health and wellness initiatives with incentives up to $350 annually
  • Regular employee feedback opportunities
  • All-staff meetings, team gatherings, and open communication