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Automotive Service Consultant

2 months ago

Bend, Oregon, United States Team Hyundai of Bend Full time
Automotive Service Consultant - Join Team Hyundai of Bend

**Overview:** Become a part of Team Hyundai of Bend, a reputable automotive dealership committed to providing exceptional service and high-quality vehicles to our esteemed clientele. We are looking for a Full-Time Automotive Service Consultant to enhance our team and deliver outstanding customer experiences.

**Role Summary:** As an Automotive Service Consultant at Team Hyundai of Bend, you will play a crucial role in ensuring customer satisfaction by providing expert advice throughout their vehicle maintenance and repair process. You will serve as the liaison between our customers and our skilled service technicians, assisting in diagnosing issues, scheduling appointments, and facilitating efficient vehicle repairs.

**Key Duties:**
  • Greet and assist customers with friendliness and professionalism.
  • Actively listen to customer concerns and accurately record vehicle issues.
  • Clearly articulate recommended repairs and maintenance services.
  • Organize service appointments and effectively communicate repair timelines.
  • Collaborate with technicians to ensure timely completion of repairs.
  • Provide customers with precise cost estimates.
  • Maintain high levels of customer satisfaction through effective communication.
  • Address customer inquiries and concerns with empathy and professionalism.
  • Stay informed about automotive industry trends and product knowledge.
**Qualifications:**
  • Ideally, 1 year of experience as an Automotive Service Consultant in a dealership environment.
  • Strong communication and interpersonal skills.
  • Excellent customer service and problem-solving capabilities.
  • Basic understanding of automotive systems and repairs.
  • Able to thrive in a fast-paced, team-oriented setting.
  • Proficient in computer skills for documenting service details and estimates.
  • High school diploma or equivalent; additional automotive training or certification is advantageous.
**Benefits:**
  • Paid time off (PTO) for vacations, personal days, and sick leave.
  • Matching contributions to your 401K retirement savings plan.
  • Employee discounts on vehicle purchases, servicing, and parts.
  • Medical, dental, and vision insurance coverage for you and eligible dependents.
  • Life insurance for added security.
  • Certified DailyPay partner.
  • Employee Assistance Program.
If you are a customer-oriented individual with a passion for the automotive sector and are looking to excel in a vibrant environment, we encourage you to consider the Full-Time Automotive Service Consultant position at Team Hyundai of Bend. Join us in delivering exceptional service to our valued customers.