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Sales and Service Representative

2 months ago

Carlsbad, New Mexico, United States Championx Full time
About the Role

ChampionX is seeking a highly skilled Sales and Service Representative to join our team. As a Sales and Service Representative, you will be responsible for promoting and marketing our products and services to production companies in the oil and gas industry.

Key Responsibilities
  • Promote and market our products and services to production companies in the oil and gas industry.
  • Manage customer relationships to achieve sales goals and execute sales plans within an assigned sales territory or account.
  • Develop and maintain strong relationships with customers to ensure their needs are met and exceeded.
  • Conduct negotiations with customers to secure sales and ensure customer satisfaction.
  • Research and provide forecasting for sales activities in the assigned sales territory or account.
  • Develop and implement sales strategies to achieve sales targets and grow the customer base.
  • Provide technical information and explanation of products and services to customers and prospects to support the selling process.
  • Identify, research, and contact prospective customers and build positive relationships that will generate future sales and repeat business.
  • Respond to customer concerns about the company and its products.
  • Know and enforce compliance with all safety policies and procedures.
  • Drive and contribute to the department's continuous improvement culture.
  • Effectively use sales tools and processes to promote an efficient and effective sales process.
  • Maintain confidentiality of all matters.
Requirements
  • Associate degree or technical degree in Engineering, Science, or related field or equivalent education and/or experience.
  • Valid driver's license in state of residence required.
  • Experience in the oil and gas industry.
  • Strong oral and written communication skills.
  • Strong analytical and critical thinking skills.
  • Strong negotiation skills.
  • Strong organizational and time management skills, with the ability to work with minimal supervision.
  • Strong computer skills, including Microsoft Office suite.
  • Ability to use a customer relationship management (CRM) system.
Physical Demands
  • Role is deemed safety-sensitive and may be subject to employer or customer drug testing.
  • Ability to lift up to 50 lbs.
  • Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
  • The employee is regularly required to talk or hear.
  • The employee is frequently required to use hands to finger, handle, or feel and reach with hands and arms.
  • Employee is required to regularly walk in customer field locations which may include inclines, uneven surfaces, and a variety of weather conditions.
  • Employee is required to wear appropriate personal protective equipment including but not limited to shoes/boots, hard hats, or respirators.