Equestrian Product Specialist

1 week ago


Ridgefield, Connecticut, United States Dover Saddlery Full time

Job Details

Job Location
Ridgefield, CT

Description

Job Overview:


The role involves delivering exceptional service to customers, assisting them with their inquiries, and ensuring the sales area is well-stocked and organized.


Key Responsibilities:
1. Welcome customers and provide a high level of service.
2. Address customer inquiries, recommend promotional products, and share product knowledge.
3. Handle transactions by calculating totals and processing various payment methods.
4. Manage customer returns with professionalism and courtesy.
5. Assist in receiving and organizing merchandise shipments.
6. Contribute to maintaining the store's cleanliness and organization.
7. Perform additional tasks as required.

Qualifications:

Essential Requirements:
- Must possess experience in the equestrian field.
- Basic knowledge of sales techniques and customer service principles.
- Strong communication and interpersonal abilities.
- Proficient in reading, writing, and effectively interacting with customers and team members.
- Good telephone etiquette.
- Capable of managing multiple tasks while focusing on customer needs.
- Ability to collaborate within a team and work independently when necessary.
- This position requires frequent movement, communication, and standing for extended periods. Occasional bending, kneeling, and climbing may be necessary.
- Must be enthusiastic, approachable, and committed to providing excellent service.
- Flexible availability, including mornings, evenings, weekends, and holidays.
- High school diploma or equivalent, or currently pursuing one.
- Team-oriented with strong problem-solving skills.

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