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Front Office Support Specialist

3 weeks ago

Tempe, Arizona, United States IASIS Healthcare Full time
Front Office Support Specialist

We are seeking a Front Office Support Specialist to join our team at IASIS Healthcare. This is a full-time position responsible for providing exceptional customer service to patients in a professional and positive manner.

About the Role:
  • Key Responsibilities: Answer calls and route telephone calls appropriately, take messages and ensure that the appropriate physician/staff member receives the information, provide routine information to callers and give only authorized medical advice from a provider.
  • Clinical Data Entry: Create patient cases and document telephone calls and messages into Athena or other Electronic Medical Record (EMR).
  • Cash Handling: Collections required insurance co-pays from patients including any prior balances.
Requirements:
  • Strong Communication Skills: Strong customer service excellence expected.
  • Technical Skills: Experience with EMR strongly preferred (Athena a plus).
  • Education: High School Diploma or equivalent required, one to three years as a medical secretary preferred.
Salary Range:

$15.00 - $19.00/hour, based on industry standards.