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Healthcare Support Specialist
2 weeks ago
**Job Overview:**
This role offers an exceptional opportunity to join our Customer Support Team at NimbleRx as a Healthcare Support Specialist. You will be responsible for assisting customers and pharmacy partners with inquiries while resolving order changes, cancellations, refunds, and related tasks.
**Key Responsibilities:**
- Deliver outstanding customer support via email and chat
- Review and respond to 40-50 support tickets daily
- Communicate effectively with pharmacy partners, patients, and internal team members
- Answer questions about prescription orders, refunds, tracking, delivery, and related issues
**Salary and Benefits:**
The estimated hourly salary for this position is $20.00, with a comprehensive benefits package including medical, dental, vision, and 401K. We also offer generous vacation policies, 11 paid holidays, and a beautiful office overlooking Tempe Town Lake.