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Team Supervisor

2 months ago

Richmond, Virginia, United States Grand Fitness Mgmt, LLC Full time
About the Team Supervisor Role at Grand Fitness Mgmt, LLC

Company Overview:

Established as a leading franchisee, Grand Fitness Mgmt, LLC operates numerous fitness centers dedicated to enhancing the well-being of our community through an exceptional fitness experience.

Ideal Candidate Profile:

We seek individuals who are enthusiastic about our brand and are committed to fostering a supportive and inclusive environment within our facilities.

Key Responsibilities of the Team Supervisor:

  • Developing and managing shift schedules while coordinating team activities.
  • Tracking employee attendance, punctuality, and leave requests.
  • Assigning tasks according to team members' strengths and skills.
  • Leading, mentoring, and assisting team members in their roles.
  • Assessing team performance and delivering constructive feedback to both staff and management.
  • Providing training for new hires and ongoing development for existing employees.
  • Addressing customer inquiries and resolving conflicts effectively.
  • Ensuring compliance with company policies and safety regulations.
  • Maintaining the confidentiality and integrity of member data.
  • Overseeing the cleanliness and upkeep of the facility.
  • Accurately processing retail transactions and achieving sales objectives.

Benefits Offered:

  • Flexible scheduling options, including availability on weekends and holidays.
  • Access to On-Demand Pay.
  • Comprehensive health benefits including medical, dental, and vision for full-time employees.
  • Employee discounts and perks program.
  • Complimentary premium membership.
  • Retirement savings plan (401K).

Qualifications Required:

  • Must be at least 18 years of age.
  • Possession of a high school diploma or equivalent.
  • Willingness to obtain CPR/AED certification (training provided).
  • Strong customer service and conflict resolution skills.
  • Proficient verbal and written communication skills.
  • Basic computer literacy (Microsoft Office Suite).
  • Ability to lift up to 50 pounds and remain on feet for extended periods.
  • Capacity to communicate effectively throughout shifts and manage cleaning agents as needed.

Note: A background check will be conducted following the acceptance of an offer in accordance with applicable laws.