Customer Service Associate
1 week ago
The Customer Service Associate plays a vital role in ensuring a positive shopping experience for our customers. This position is centered around delivering exceptional service, addressing customer inquiries, and managing transactions efficiently.
Key Responsibilities- Provide outstanding customer service by assisting customers and addressing their concerns.
- Process customer transactions accurately and promptly.
- Maintain a clean, safe, and organized checkout area.
- Possess knowledge of the various products available in the store.
- Adhere to all work schedules and comply with attendance policies.
- Follow all applicable Federal, State, and Local regulations related to front-end operations.
- Utilize and maintain equipment as required, reporting any issues immediately.
- Complete all necessary training programs relevant to the department.
- Perform additional duties as assigned.
- Take accurate food orders and communicate effectively regarding our tableside delivery process.
While performing the duties of this position, the associate is regularly required to stand and/or walk for the duration of their shift. Frequent bending, twisting, reaching, pushing, and pulling are also required. The associate must be able to lift and/or move objects weighing up to 25 lbs regularly, and occasionally up to 50 lbs.
This role requires the ability to work with a variety of fresh, dried, and processed products, as well as spices and powdered substances without adverse allergic reactions. Additionally, the associate must tolerate moderate amounts of dust and cleaning agents during routine housekeeping tasks.
QualificationsApplicants must possess basic math skills for handling cash transactions and making change. Attention to detail and the ability to thrive in a fast-paced environment where tasks may change frequently are essential. A genuine passion for serving customers, strong communication skills, and the ability to work collaboratively as part of a team are also required. Flexibility in scheduling is important.
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