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Sales & Customer Service Representative
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Sales & Customer Service Associate. As a key member of our team, you will be responsible for providing exceptional customer service, promoting our services, and contributing to the growth and success of our business.
Key Responsibilities- Customer Service: Provide outstanding customer service to clients, ensuring they feel valued and understood.
- Service Promotion: Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations.
- Client Growth: Help grow and retain a client base both in-person and through outreach efforts.
- Team Support: Support clinic flow by greeting clients, scheduling services, and addressing questions.
- Education: High school diploma or equivalent required.
- Experience: Previous retail or sales experience preferred.
- Skills: Critical thinking, excellent math and computer skills, ability to multitask, and great people skills.
- Competitive Pay: Competitive base pay of $14 - $16/hour plus bonuses and commissions.
- Benefits: Employer-paid healthcare, including medical, dental, and vision plans, matching 401(k), and paid time off for full-time employees.
- Training and Development: In-depth product and service training, and opportunities for career growth and advancement.
