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Customer Service Associate

2 months ago

Naples, Florida, United States Glass Doctor® Full time
About Glass Doctor

We're a leading provider of glass repair and replacement services, dedicated to delivering exceptional customer experiences. Our team is passionate about helping homeowners and businesses protect their properties and improve their quality of life.

Job Summary

We're seeking a highly motivated and organized Front Desk Coordinator to join our team. As a key member of our front office staff, you will be responsible for providing exceptional customer service, managing incoming calls and walk-in customers, and supporting our sales team in achieving their goals.

Key Responsibilities:
  • Provide exceptional customer service to walk-in customers and over the phone
  • Manage incoming calls and respond to customer inquiries in a timely and professional manner
  • Support the sales team in achieving their sales targets and goals
  • Assist with administrative tasks, such as data entry and filing
  • Maintain a clean and organized front office environment
Requirements:
  • High school diploma or equivalent required
  • 1-2 years of customer service experience preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask
  • Basic computer skills and knowledge of Microsoft Office
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • A chance to work with a leading provider of glass repair and replacement services