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Customer Service Representative

2 months ago

Morrisville, North Carolina, United States Randstad Full time
Customer Service Representative

At Randstad, we're seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you'll be responsible for delivering exceptional service to our clients and customers.

Key Responsibilities:
  • Provide top-notch customer service through phone, email, and chat support.
  • Process orders, forms, and applications with accuracy and efficiency.
  • Assist customers with product information and support, ensuring a seamless experience.
  • Collaborate with internal teams to enhance customer experiences and drive business growth.
  • Maintain a positive and professional demeanor at all times.
Requirements:
  • Previous experience in customer service, preferably in a call center environment.
  • Excellent communication and interpersonal skills, with the ability to work in a fast-paced team environment.
  • Strong problem-solving abilities and a customer-centric mindset.
  • Ability to work in a team-oriented environment and adapt to changing priorities.
  • High school diploma or equivalent.
What We Offer:
  • A competitive salary range of $16.5 - $17 per hour.
  • A dynamic work environment with opportunities for growth and development.
  • A comprehensive benefits package, including health insurance and a 401K contribution.

We're an equal opportunity employer and welcome applications from diverse candidates. If you're passionate about delivering exceptional customer service and looking for a rewarding career, we encourage you to apply.