Customer Service Representative

4 weeks ago


Morrisville, North Carolina, United States Restore Hyper Wellness Full time

About the Role:

We are seeking a skilled Customer Service Representative to join our team at Restore Hyper Wellness. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients over the phone.

Key Responsibilities:

  • Answering and responding to client inquiries in a timely and professional manner
  • Facilitating the booking, scheduling, rescheduling, and cancellation process
  • Onboarding new clients, including completing medical waivers and creating profiles in our point-of-sale system
  • Providing education to clients on Restore services, including medical benefits, precautions, and at-home care

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Basic knowledge of customer service principles and practices
  • High school diploma or equivalent required; degree in kinesiology, exercise science, personal training, or a related field a plus

What We Offer:

  • A competitive hourly rate of $15.00
  • A fun and dynamic work environment with opportunities for growth and development
  • A comprehensive benefits package, including medical, dental, and vision coverage

Restore Hyper Wellness is an Equal Opportunity Employer:

We are committed to creating a diverse and inclusive work environment that reflects the communities we serve. We welcome applications from qualified candidates of all backgrounds and perspectives.



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