Customer Service Representative
4 weeks ago
About the Role:
We are seeking a skilled Customer Service Representative to join our team at Restore Hyper Wellness. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients over the phone.
Key Responsibilities:
- Answering and responding to client inquiries in a timely and professional manner
- Facilitating the booking, scheduling, rescheduling, and cancellation process
- Onboarding new clients, including completing medical waivers and creating profiles in our point-of-sale system
- Providing education to clients on Restore services, including medical benefits, precautions, and at-home care
Requirements:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Basic knowledge of customer service principles and practices
- High school diploma or equivalent required; degree in kinesiology, exercise science, personal training, or a related field a plus
What We Offer:
- A competitive hourly rate of $15.00
- A fun and dynamic work environment with opportunities for growth and development
- A comprehensive benefits package, including medical, dental, and vision coverage
Restore Hyper Wellness is an Equal Opportunity Employer:
We are committed to creating a diverse and inclusive work environment that reflects the communities we serve. We welcome applications from qualified candidates of all backgrounds and perspectives.
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