Customer Service Representative

4 days ago


Morrisville, North Carolina, United States Food Lion Full time

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our customers, and maintaining a clean and organized store environment.

Key Responsibilities:

  • Provide fast, easy, and friendly service to customers, ensuring a positive shopping experience.
  • Assist customers with their shopping needs, including unloading groceries from carts and handling payment transactions.
  • Maintain a clean and organized store environment, including retrieving shopping carts from the parking lot and cart corrals.
  • Follow procedures for handling cash, checks, coupons, gift cards, and other forms of payment.
  • Perform other duties as assigned, including assisting with inventory management and maintaining accurate cash control.

Requirements:

  • High school graduate or equivalent preferred.
  • Effective communication and customer service skills.
  • Ability to learn multiple tasks and technical requirements of the job.
  • Ability to perform the technical requirements of cashier and service center.
  • Must meet minimum age requirements to perform specific job functions.

Physical Requirements:

  • Ability to stand for long periods, frequently walk short distances, and perform repetitive hand and arm motions.
  • Ability to lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion.
  • Ability to tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time.

Equal Employment Opportunity:

Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.



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