Accounts Receivable Specialist

2 weeks ago


Tempe, Arizona, United States Rose International Full time

Position Overview:

We are seeking a qualified Collections Specialist to manage and oversee the collection of outstanding accounts. This role requires a strong onsite presence in the designated area.

Required Qualifications:

  • High School diploma or equivalent
  • Minimum of 2 years experience in collections and call center environments
  • Exceptional written and verbal communication skills, particularly over the phone
  • Strong interpersonal abilities
  • Proficient decision-making and problem-solving skills
  • Ability to collaborate effectively with team members
  • Demonstrated proficiency in basic computer applications, including MS Office

Key Responsibilities:

  • Achieve a collection efficiency rate of 95% or higher on assigned accounts
  • Meet or exceed performance targets for collection activities based on individual objectives, such as daily contact quotas and overdue account management
  • Process customer drafts, fee waivers, and other account deferrals in accordance with established policies
  • Request updated credit reports or initiate skip tracing as needed
  • Document all collection efforts in line with established protocols
  • Facilitate customer payments through electronic methods
  • Maintain regular communication with management regarding challenging accounts
  • Perform general customer service tasks

Important Notes:

  • Only candidates legally authorized to work in the designated country will be considered.
  • All position start dates and durations are estimates and may vary based on business needs.

Benefits:

For details regarding employment benefits associated with this position, please refer to our website. For any inquiries, please reach out to our HR Department through our secure portal.

Equal Opportunity Employment:

Rose International is committed to equal opportunity in employment. All qualified applicants will be considered without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, arrest and conviction records, disability, veteran status, or any other characteristic protected by law.

If you require assistance during the application process due to a disability or other reasons, please contact our HR Department.

Compliance:

Rose International participates in the E-Verify program for employment verification.



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