Retail Sales Manager

1 week ago


Toms River, New Jersey, United States Boscov's Full time
About the Role

We are seeking a highly skilled and experienced Retail Sales Manager to join our dynamic retail team at Boscov's. As a key member of our management team, you will be responsible for leading a team of sales associates to deliver exceptional customer service and drive sales growth.

Key Responsibilities
  • Merchandising and Sales Floor Management: Supervise and participate in the merchandising and setup of the selling floor to maximize sales and customer service.
  • Department Supervision: Supervise department and its coworkers, ensuring a positive and productive work environment.
  • Customer Service and Sales: Provide customer service as per company standards, product knowledge of products, and all other components of customer service. Accurately and efficiently complete all sales transactions and paperwork, adhering to company policies and procedures.
  • Sales Tracking and Reporting: Track daily/weekly sales and complete sales reports, maintaining an awareness of advertised merchandise.
  • Staff Management: Manage the activities of the sales and stock functions, develop salespeople by motivating to up sell and sell furniture & mattress protection, and maintain minimum personal furniture protection and mattress protector percent to sales numbers.
  • Scheduling and Floor Coverage: Develop staff schedule that best suits business needs and maximizes floor coverage.
Requirements
  • Education: High school diploma or equivalent; bachelor's degree, preferred.
  • Experience: Prior retail sales management experience, strong selling and/or customer service experience, preferred.
  • Skills: Excellent written, verbal, and interpersonal communication skills, ability to learn computer systems, POS register, telxon, and interpret reports, strong furniture and/or bedding selling and customer service background, problem solve, motivate, delegate, and leadership skills.
  • Availability: Available to work varied days and hours as work schedule requires, including evenings and weekends.
Benefits
  • Competitive Compensation: Good earning potential, commissioned department.
  • Benefits Package: Comprehensive benefits package, including medical/dental, paid vacations and personal days, liberal employee discounts, opportunity for advancement, and much more.


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