Payment Operations Specialist

7 days ago

Jersey City, New Jersey, United States CAMP Full time
Job Title: Payment Operations Specialist

We are seeking a highly skilled Payment Operations Specialist to join our team. As a key member of our payment operations team, you will be responsible for managing payment transactions with the utmost attention to service quality, data security, and regulatory adherence.

Key Responsibilities:
  • Lead new members worldwide through initiation and Know Your Business (KYB) procedures.
  • Introduce and drive cutting-edge payment features.
  • Offer payment assistance and resolve transactional issues.
  • Provide swift resolutions and valuable insights to relevant teams for development and delivery.
  • Assist internal teams with payment development, aiming for operational excellence.
  • Collaborate with product, engineering teams, and external partners to troubleshoot and address payment issues systematically.
  • Ensure a seamless transaction experience.
  • Contribute to the enhancement of payment systems through strategic automation.
Requirements:
  • Three years of experience in electronic payments or compliance.
  • A Bachelor's degree in Finance, Business Administration, or a related field.
  • Rich history of cross-functional collaboration with departments such as Product, Finance, Legal, CX, and Engineering.
  • Proven track record in spearheading continuous improvement initiatives.
  • Robust problem-solving capabilities.
  • Exceptional communication skills to bridge cultural divides and operate across different time zones.
  • Customer-focused and strategic mindset with a data-driven approach.
  • Experience in establishing and monitoring key metrics.
  • Proactive in independently identifying and addressing issues.
  • Adaptive to change with ease and committed to continuous learning and development.
About Avinode Group:

Avinode Group offers a fully connected suite of essential B2B software to enable Business Aviation professionals through the entire workflow of managing, sourcing, and booking aircraft.

Founded in the heart of Sweden in 2002, we support around 2,000 companies globally.

Our essential tools are designed to minimize stress and maximize profit for brokers and operators.

The suite includes the world's leading sourcing platform for air charter, making it easy to find aircraft, book trips, and market aircraft globally.

Air charter operators and flight departments are provided with a fully cloud-based fleet management system to make flight operations smoother.

Our customers can rely on a hassle-free process from quoting to booking and paying with a fully integrated payment solution.

With 150+ Noders spread between Sweden and the US, our flexible and collaborative culture empowers everyone to come forward with new ideas, try them out, make some mistakes, and initiate dialogue.

Avinode Group seeks candidates who thrive on exciting assignments and can collaboratively work alongside other intelligent, humorous, and dedicated co-workers.

Our roots are firmly planted in our core values, which inspire us daily to exceed expectations.

Avinode Group is owned by CAMP Systems, which is the leading provider of aircraft compliance and health management services to the global business aviation industry.

We are an equal opportunity employer.

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