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Operations Specialist
2 months ago
BCForward is seeking a highly motivated Operations Specialist - Payment Processing to join our team. As a key member of our operations team, you will be responsible for processing various currency payment instructions in accordance with our firm's policy and procedure.
Key Responsibilities:
- Enter and verify manual payment instructions or repair and verify automated instructions in a fast-paced and deadline-driven environment.
- Process and research payment instructions in our Keystone system.
- Respond to internal inquiries from account executives and internal areas.
Requirements:
- Excellent oral and written communication skills.
- Strong customer service skills.
- Ability to work effectively in a fast-paced deadline-driven environment.
- Detail-oriented and able to work independently.
- Strong typing skills.
- Knowledge of USD and foreign currency payment processing, Keystone, and RightFax is a plus.
Benefits:
- Comprehensive benefits package, including major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401(k).
About BCForward:
BCForward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. We champion the power of human potential to help companies transform, accelerate, and scale. Our strong culture and clear values have enabled us to become a market leader and best-in-class place to work.
We are an equal-opportunity employer and welcome applications from qualified candidates. To learn more about how we collect and use personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum.
