Payment Operations Specialist

4 days ago


Jersey City, New Jersey, United States Caesars Entertainment Full time
About the Role

We are seeking a highly skilled Payment Operations Specialist to join our team at Caesars Entertainment. As a Payment Operations Specialist, you will play a critical role in ensuring the smooth operation of our payment systems, identifying and mitigating potential risks, and providing exceptional customer service.

Key Responsibilities
  • Transaction Review and Release: Review and release transactions for customers within the given Service Level Agreement (SLA) period for multiple states.
  • Customer Support: Provide timely and professional support to customers via email, resolving inquiries and providing superior service.
  • Collaboration and Research: Work closely with Payments and Fraud Analysts, providing research for investigations and chargeback inquiries.
  • Payment Projects: Complete payment projects as required to support compliance, risk, and fraud reduction, and other department mandates.
  • Interdepartmental Collaboration: Collaborate with different areas of the business to provide support, including operations, marketing, and compliance.
  • Brand Representation: Promote a positive image for Caesars Sportsbook within the industry and community.
Requirements
  • Experience: 1+ years of experience in payments/fraud in an e-commerce environment, with experience in digital gaming or gambling an advantage.
  • Data Analysis: Strong data analysis skills and Excel experience required.
  • Problem-Solving: Ability to problem-solve and implement solutions quickly, often coordinating multiple teams.
  • Communication: Excellent communication, organizational, operational, teamwork, and interpersonal skills.
  • Regulatory Knowledge: Previous experience of working in a highly regulated industry.
  • Card Not Present Environment: Understanding of a Card Not Present environment.
Preferred Skills
  • Revenue Enthusiasm: Enthusiastic about working with revenue.
  • Customer Service: Passionate about internal/external customer service.
  • Relationship Building: Understands the importance of establishing and maintaining positive relationships.
  • Communication: Good communicator and detailed-oriented.
  • Confidentiality: Able to maintain confidentiality.
Physical Requirements
  • Sitting: Must be able to sit for extended periods of time.
  • Typing and Talking: Must be able to type and talk on the phone for extended periods of time.
  • Regular Attendance: Regular attendance in the office.


  • Jersey City, New Jersey, United States BCForward Full time

    Job OverviewBCForward is seeking a highly motivated Operations Specialist - Payment Processing to join our team. As a key member of our operations team, you will be responsible for processing various currency payment instructions in accordance with our firm's policy and procedure.Key Responsibilities:Enter and verify manual payment instructions or repair and...


  • Jersey City, New Jersey, United States Incedo Inc. Full time

    **Job Summary:**We are seeking an experienced Payments Business Analyst to join our team at Incedo Inc. as a key member of our treasury management team. The ideal candidate will have a strong background in treasury payment products within the banking sector, with a proven track record in client-facing roles and exceptional client management skills.**Key...


  • Jersey City, New Jersey, United States Stratford Solutions Inc. Full time

    Job DescriptionJob Title: Operations SpecialistJob Summary:We are seeking a highly skilled Operations Specialist to join our team at Stratford Solutions Inc. The ideal candidate will have excellent communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.Key Responsibilities:Payment Processing: The Operations...

  • Payments Analyst

    3 days ago


    Jersey City, New Jersey, United States Bally's Corporation Full time

    About the RoleWe are seeking a highly skilled Payments Analyst to join our team at Bally's Corporation. As a Payments Analyst, you will play a critical role in ensuring the smooth operation of our online payment systems, ensuring that our customers can deposit and withdraw funds in a timely, secure, and seamless manner.Key ResponsibilitiesMonitor Payments:...

  • Payment Rails

    2 months ago


    Jersey City, New Jersey, United States JPMorganChase Full time

    Job Description You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.As a Product Manager in Treasury Services Payments, you are an integral...


  • Jersey City, New Jersey, United States US Tech Solutions Full time

    About the RoleWe are seeking a highly skilled Operations Specialist to join our team at US Tech Solutions. As a key member of our operations team, you will be responsible for processing various currency payment instructions in accordance with our firm's policy and procedure.Key ResponsibilitiesPeople SkillsDevelop and maintain quality working relationships...


  • Jersey City, New Jersey, United States Expedient Staffing Solutions Full time

    Job OverviewPosition: Operations Intermediate Specialist – FX SettlementsJob Summary:The Operations Intermediate Specialist in FX Settlements plays a crucial role in the Foreign Exchange Services sector, ensuring the efficient and precise settlement of all trades executed with the FX trading desk.Key Responsibilities:Oversee the timely settlement of FX...


  • Jersey City, New Jersey, United States Techlink Systems Full time

    Job DescriptionJob Title: Payment Processing Specialist - Funds TransferLocation: Remote (USA)Pay Rate: $24 per hourBenefits: Medical, Dental, and Vision coverageTemp-to-Perm: 6 months (possibility of being permanent/extension)Nice To Have:Client ServicesCandidate Requirements:Client Service type attitudeWillingness to learnJob Summary:The Payment Processing...


  • Jersey City, New Jersey, United States Realty Operations Group Full time

    Position OverviewCompany Background:Realty Operations Group stands at the forefront of the property management sector, committed to delivering an exceptional living experience for our residents. Our team is built on principles of integrity and creativity, striving for excellence in all our endeavors.We prioritize ongoing training and development within a...


  • Jersey City, New Jersey, United States Stratford Solutions Inc. Full time

    Job Title: Payment Processing SpecialistJob Category: Entry LevelJob Type: Contract 6 MonthsLocation: HybridPay Rate: $24 per hourJob DescriptionThe Payment Processing Specialist is responsible for processing various currency payment instructions in accordance with Firm policy and procedure. Payment instructions may be a manual instruction such as fax or an...


  • Jersey City, New Jersey, United States HireTalent - Diversity Staffing & Recruiting Firm Full time

    Position: Foreign Exchange Operations SpecialistJob Type: ContractDuration: 6 months with potential for extensionRole Overview:The Foreign Exchange Operations Specialist plays a crucial role in managing the settlement processes within the Foreign Exchange Services sector. This position is essential for ensuring that all trades executed through the FX trading...


  • Jersey City, New Jersey, United States US Tech Solutions Full time

    About the RoleWe are seeking a highly skilled Operations Specialist to join our team at US Tech Solutions. As an Operations Specialist, you will be responsible for performing specialized operational securities processing activities in support of our business lines.Key ResponsibilitiesScrubbing announcements from market data vendors, company information, and...


  • Jersey City, New Jersey, United States Expedient Staffing Solutions Full time

    Job OverviewPosition Summary:The Operations Intermediate Specialist – FX Settlements plays a crucial role in the timely and precise settlement of foreign exchange transactions. This position is integral to ensuring that all trades executed through the FX trading desk are settled accurately on the designated value date.Key Responsibilities:Facilitate the...


  • Jersey City, New Jersey, United States Tradeweb Full time

    Job SummaryWe are seeking a highly skilled Finance Operations Specialist to join our team at Tradeweb. As a key member of our Finance and Accounting department, you will be responsible for managing and administering accounting procedures within our Dealerweb business.Key ResponsibilitiesReconcile and manage product revenue, including associated accounting...


  • Jersey City, New Jersey, United States Hire Talent Full time

    Job Description**Job Summary:**Hire Talent is seeking a highly skilled Operations Specialist - Corporate Actions to join our team. As a key member of our operations team, you will be responsible for performing specialized operational securities processing activities in support of our business lines.Key Responsibilities:Scrubbing announcements from market...


  • Jersey City, New Jersey, United States US Tech Solutions Full time

    Job SummaryUS Tech Solutions is seeking a highly skilled Operations Specialist - Corporate Actions Reorganization to join our team. As a key member of our operations team, you will be responsible for performing specialized operational securities processing activities in support of our business lines.Key ResponsibilitiesScrub Announcements from Market Data...


  • Jersey City, New Jersey, United States Tradeweb Markets Full time

    Job DescriptionTradeweb Markets is seeking a highly skilled Finance Operations Specialist to join our growing Finance & Accounting department. The ideal candidate will have extensive knowledge of financial regulations, accounting standards, and financial reporting.Key Responsibilities:Manage and administer accounting procedures within our Dealerweb...


  • Jersey City, New Jersey, United States JPMorganChase Full time

    Job Description You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.As a Product Manager in Global Clearing, you are an integral part of the...


  • Jersey City, New Jersey, United States Komar Full time

    Licensing Operations Specialist, DesignWe are looking for a meticulous and highly organized Licensing Operations Specialist to oversee the coordination of product development and approvals from initial concept through to production for the Character and Entertainment Sleepwear Division. This role involves close collaboration with internal teams, managing...


  • Jersey City, New Jersey, United States Komar Full time

    Licensing Operations Specialist, DesignWe are looking for a meticulous and organized Licensing Operations Specialist to oversee the comprehensive coordination of product development and approvals from initial concept through to production for the Character and Entertainment Sleepwear Division. This role involves close collaboration with internal teams,...