Customer Service Associate

2 weeks ago


Los Angeles, California, United States Pronto Café Full time
Position Overview

Pronto Cafe is on the lookout for a dedicated Customer Service Associate to ensure smooth and efficient transaction processing at the point of sale while delivering outstanding service to our valued patrons.


KEY RESPONSIBILITIES

Depending on your assigned shift and role, you may be tasked with:

  • Maintaining a polished, professional appearance at all times
  • Welcoming customers with a friendly and attentive demeanor
  • Staying informed about ongoing promotions and marketing initiatives
  • Taking customer orders and preparing items from the deli or bakery section
  • Serving ice cream and crafting coffee beverages
  • Accurately processing customer transactions at the cash register
  • Handling cash and credit card payments, ensuring compliance with established procedures, and providing receipts for all transactions
  • Facilitating a swift and courteous checkout experience for customers
  • Ensuring adequate change is available in the cash drawer
  • Counting and reconciling the cash drawer at the beginning and end of each shift
  • Keeping the register area and supplies organized and tidy
  • Cleaning and restocking deli and bakery displays as per guidelines
  • Expressing gratitude to customers for their patronage
  • Carrying out additional tasks as assigned
  • Serving as a cashier at external events organized by Pronto Cafe / Pronto Express

QUALIFICATIONS

  • High school diploma or equivalent preferred
  • Prior experience in customer service is advantageous
  • Experience with cash handling is preferred

Pronto Cafe and Eureka Food Enterprises are committed to equal employment opportunities, fostering a culture of diversity and inclusion. We celebrate and encourage the unique differences of our employees, including age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that contribute to our diverse workforce.

Job Posted by ApplicantPro

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