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Bakery Customer Service Associate
2 months ago
The Bakery Customer Service Associate is responsible for executing all tasks related to customer interaction, inventory management, and cleanliness. This role is essential in maintaining a positive image for Whole Foods Market by delivering friendly, efficient service to both customers and colleagues at all times.
Key Responsibilities- Customer Interaction: Engage with customers by weighing, pricing, and packaging their orders, while providing exceptional service and addressing their needs promptly.
- Menu Knowledge: Stay informed about venue menus, including specials and changes, to effectively assist customers.
- Cash Handling: Adhere to established cash handling procedures during customer transactions.
- Product Quality: Monitor the quality and freshness of products, ensuring proper rotation and compliance with health standards.
- Record Keeping: Complete necessary documentation for product spoilage and transfers.
- Punctuality: Arrive on time, appropriately groomed, and ready to work for all scheduled shifts.
- Sales Maximization: Utilize effective techniques for prepping, storing, stocking, and merchandising products to enhance sales potential.
- Compliance: Follow all health, sanitation, and safety procedures to maintain a clean working environment.
- Operational Duties: Perform opening, mid, and closing tasks as assigned, ensuring accuracy in signage and pricing.
- Safety Reporting: Immediately report any safety hazards or violations.
- Additional Responsibilities: Undertake other duties as directed by store leadership.
- Understanding of food production and basic cooking techniques.
- Ability to assess product quality visually.
- High energy and enthusiasm for Whole Foods Market products and values.
- Proactive sales abilities.
- Strong communication skills and teamwork orientation.
- Effective time management and organizational skills.
- Passion for natural foods and commitment to the Whole Foods Market mission.
- Ability to lift up to 50 pounds.
- Standing and walking for 6-8 hours during an 8-hour workday.
- Capability to perform various physical motions including bending, twisting, and reaching.
- Exposure to cleaning chemicals and varying temperatures.
- Flexibility to work nights, weekends, and holidays as needed.
Note: This summary provides an overview of essential responsibilities and is not exhaustive. Job duties may vary based on business needs and departmental requirements.
