Customer Service Sales Associate
1 week ago
DUNN-EDWARDS: A PREMIER RETAIL OPPORTUNITY AWAITS:
- Career Advancement: At Dunn-Edwards, we prioritize internal promotions and provide comprehensive training in retail operations, field sales, and corporate support roles.
- Sustainable Practices: Our facility is the only LEED certified paint manufacturing site globally, reflecting our commitment to sustainability and environmental stewardship.
- Work-Life Harmony: Our stores operate with limited hours, allowing for a balanced schedule that is highly desirable in the retail sector.
- Legacy of Excellence: Founded in 1925, Dunn-Edwards has established itself as a leader in paint and coatings, recognized for superior products and a family-oriented workplace culture.
- Comprehensive Benefits: We offer outstanding benefits and a tuition assistance program to support our employees' growth.
- Collaborative Environment: Our team-oriented culture emphasizes respect, friendliness, and professionalism, striving to be the top choice for all paint-related needs.
ROLE OVERVIEW:
As a Sales Associate at Dunn-Edwards, you will deliver exceptional customer service, provide expert recommendations, and maintain merchandise on the sales floor while fostering relationships with customers.
Your role will involve engaging with customers to identify their needs, processing transactions, and ensuring the store's commitment to efficient and reliable service.
KEY RESPONSIBILITIES:
- Interact with customers to offer tailored options and guidance for their projects.
- Ensure that product quality aligns with customer expectations.
- Process transactions with efficiency and professionalism.
- Maintain a clean and organized store environment.
- Restock and merchandise products following established guidelines.
- Communicate effectively and clearly with customers and team members.
- Meet core competencies related to customer focus, attention to detail, problem-solving, initiative, and teamwork.
SUPERVISORY ROLE: This position does not entail supervisory responsibilities.
EDUCATIONAL REQUIREMENTS: A High School diploma or GED equivalent; or a suitable combination of education and experience.
LANGUAGE PROFICIENCY: Ability to read, write, and speak English proficiently.
MATH SKILLS: Capability to perform basic mathematical calculations.
PROBLEM-SOLVING ABILITY: Competence in resolving practical issues and interpreting instructions.
CERTIFICATIONS: No specific certifications are required.
ADDITIONAL REQUIREMENTS: Basic computer skills, mathematical abilities, and customer service experience are essential.
PHYSICAL DEMANDS: The role may involve lifting, using electronic devices, driving, climbing, navigating uneven surfaces, and standing for extended periods.
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