Assistant General Manager

7 days ago


American Fork, Utah, United States Builders FirstSource Full time
Job Description:

**Operations Manager - Windows**

At Builders FirstSource, we are seeking an experienced Operations Manager to oversee the daily operations of our Windows division in American Fork, Utah. As a key member of our management team, you will be responsible for managing multiple operations that control the flow of materials and the installation process to and from the location in the most timely, productive, and cost-effective manner possible.

Key Responsibilities:
  • Operations Management: Oversee the daily operations of the Windows division, including managing the flow of materials, installation process, and ensuring timely delivery of products to customers.
  • Budgeting and Cost Control: Develop and manage budgets to meet or exceed annual profit targets, while controlling operating costs and ensuring minimum costs, prevent operational delays, and forecast short and long-term planning needs.
  • Strategic Planning: Plan operations strategies and goals, establishing department priorities and sequences for the smooth flow of products to customers.
  • Performance Management: Review team and team member performance on a regular basis, compiling operational reports to measure on-time deliveries, back orders, hours worked, shipments received, etc.
  • Problem-Solving: Resolve problems relating to processes, costs, orders, maintenance, inventory control, equipment/trucks, services, and systems that affect the division's ability to meet or exceed customer needs.
  • Staffing and Training: Prepare overall operations schedules, coordinate staffing problems with team leaders in Warehouse, Shipping, Install, Service to ensure specific operational performance and optimum utilization of all resources.
  • Employee Relations: Resolve team member issues affecting overall performance of the division, including employee relations issues, utilizing tact, diplomacy, and judgment.
  • Training and Development: Take an active role in employee training programs for assigned departments, motivating employees, maintaining a productive workforce, and training successors.
  • Vendor Management: Analyze and maintain all vendor evaluations, making necessary recommendations for revisions, monitoring existing services, and initiating new service options to keep Builders FirstSource ahead of the competition.
  • Decision-Making: Participate in decisions to accept or reject orders.
  • Safety and Compliance: Direct the implementation of safe operating practices in compliance with Company and regulatory policies (DOT regulations, forklift operations, OSHA compliance, etc.).
  • Equipment and Facility Management: Plan and implement equipment and facility design upgrades and maintenance.
Requirements:
  • Education: Bachelor's degree from a 4-year college or university.
  • Experience: 4 years of directly related experience in the lumber or building materials industry with multiple assignments in all phases of the business.
  • Skills: Knowledge/experience in building materials, procurement, inventory management, and supervision of people; strong customer service experience, and good organizational skills.


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