Overnight Guest Services Attendant

2 weeks ago


Seattle, Washington, United States Kimpton Hotel Full time
Position Overview

As a Nighttime Hospitality Associate, you will play a crucial role in creating a welcoming atmosphere for our guests during their stay. Your primary responsibility will be to ensure that every guest feels valued and attended to throughout the night.

Key Responsibilities:

  • Welcome guests warmly upon their arrival and assist with check-in procedures.
  • Provide exceptional service by addressing guest inquiries and fulfilling requests promptly.
  • Assist guests with their luggage and ensure a smooth transition to their accommodations.
  • Maintain cleanliness and organization in the lobby and common areas during your shift.
  • Offer information about local attractions, events, and dining options to enhance the guest experience.
  • Handle any guest concerns or issues with professionalism and care.

What We Offer:

We provide a comprehensive benefits package that includes:

  • Affordable medical, dental, and vision plans for you and your family.
  • Life insurance options and disability coverage.
  • Retirement savings plan with company matching contributions.
  • Paid time off, including vacation days and holidays.
  • Employee discounts at our hotels and restaurants.
  • Tuition reimbursement and professional development opportunities.

Qualifications:

The ideal candidate will possess:

  • A high school diploma or equivalent.
  • Experience in customer service or a related field.
  • Strong communication skills and a friendly demeanor.
  • A clean driving record and flexibility to work various shifts.

At Kimpton, we celebrate diversity and strive to create an inclusive environment for all employees. We believe that every team member contributes to our unique culture and success.



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