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Guest Services Attendant

2 months ago

Seattle, Washington, United States Marriott International Inc Full time
Job Number
Job Category Rooms & Guest Services Operations
Schedule Full-Time
Position Type Non-Management

POSITION SUMMARY

Ensure the functionality of communication devices by testing beepers and radios. Provide essential items such as rollaway beds and refrigerators to guest accommodations. Deliver additional amenities like towels, bathrobes, and toiletries directly to guest rooms. Facilitate the delivery of messages, mail, packages, and other items to guests. Assist in the provision of food, beverages, or other requested items, ensuring that orders are accurately assembled for delivery.

Adhere to all company policies and procedures; report any incidents, injuries, or unsafe conditions to management; maintain a clean and professional appearance; safeguard confidential information; protect company assets. Welcome and acknowledge all guests in accordance with company standards; proactively address guest service needs; assist individuals with disabilities; express gratitude to guests sincerely. Communicate clearly and professionally with others. Foster positive working relationships with colleagues; collaborate to achieve shared objectives. Comply with quality assurance standards and expectations. Accurately read and verify information in various formats. Conduct visual inspections of tools and equipment to identify any defects. Maintain mobility by standing, sitting, or walking for extended periods. Handle objects weighing up to 50 pounds without assistance. Navigate through confined spaces and stairs as necessary. Perform physical tasks such as reaching, bending, twisting, and stooping.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No prior experience required.

Supervisory Experience: Not applicable.

License or Certification: None required.

The compensation for this role ranges from $19.97 per hour. Employees represented by a union may have access to a union retirement plan, health plan, and other benefits, depending on union affiliation. Additional perks include discounts at Marriott properties, commuter benefits, employee assistance programs, and childcare discounts. Benefits are subject to specific terms and conditions, which may include eligibility rules, enrollment periods, and contribution limits.

Marriott International is an equal opportunity employer. We are dedicated to building a diverse workforce and fostering an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, including disability and veteran status, or any other basis covered under applicable law.

At Westin, we strive to empower guests to enhance their well-being while traveling, enabling them to be their best selves. To fulfill our mission of becoming the leading wellness brand in hospitality, we seek passionate and engaged associates to bring our unique programming to life. We encourage our associates to embrace their well-being practices both on and off property. You are the ideal Westin candidate if you are enthusiastic, active, and take pride in maintaining your well-being. Be where you can excel, begin your journey, belong to an exceptional global team, and become the best version of yourself.