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Client Services Coordinator

2 months ago


Le Crotoy, Hauts-de-France, United States Serenity Healthcare Full time
Job Overview

Position: Front Desk Receptionist

Are you passionate about fostering connections with clients? Serenity Healthcare is looking for a dedicated receptionist to enhance our office environment. This role is centered around client interaction, necessitating outstanding communication and interpersonal abilities to ensure a remarkable experience for all visitors. Your meticulous attention to detail and proactive mindset will play a vital role in creating a seamless client experience, leaving a positive and lasting impression.

Important Note: This position involves working with individuals facing significant emotional challenges, which may be sensitive for some candidates.

Benefits at Serenity Healthcare

  • Opportunities for Career Growth
  • Competitive Salary
  • Comprehensive Medical, Vision, and Dental Coverage (Serenity covers 90% of your insurance premium)
  • Paid Time Off
  • 10 Recognized Holidays Off
  • 401k Retirement Plan
  • Employee Referral Incentives

Key Responsibilities

  • Maintain and update client information during each visit.
  • Establish rapport with clients by remembering their names, interests, and personal stories.
  • Address inquiries, alleviate concerns, and respect individual boundaries while being sensitive to unique challenges.
  • Ensure a positive client experience through support and empathy.
  • Assist with various administrative tasks throughout the day.

Required Qualifications

  • High School Diploma or GED.
  • Strong verbal and written communication skills, along with basic math proficiency.
  • Demonstrated ability to multitask in a dynamic environment.
  • Minimum of 1 year of full-time experience in customer service or reception roles.

About Serenity Healthcare

Serenity Healthcare is at the forefront of healthcare technology. Utilizing cutting-edge medical devices recently introduced to the market, we empower our patients to achieve long-term success, even when other treatments have not worked. With a foundation in evidence-based research and proven outcomes, we are committed to helping patients reclaim their lives through innovative healthcare solutions.

Employment Type: Full-time (3 shifts of 13 hours each)

Office Hours: Monday to Friday: 6 am - 8 pm, Saturday: 7 am - 7 pm

*This position is subject to a successful criminal background check upon hiring.

In compliance with Colorado's Equal Pay for Equal Work Act, this position offers an hourly wage of $19.50.

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