Customer Service and Rebate Processing Specialist

4 weeks ago


Salt Lake, Utah, United States Resource Innovations Full time
Customer Service and Rebate Processing Specialist

Resource Innovations is seeking a highly skilled and motivated Customer Service and Rebate Processing Specialist to join our dynamic team.

As a Customer Service and Rebate Processing Specialist, you will be providing customer service support over calls and email, as well as data entry into various database applications.

Key Responsibilities:

  • Receive data and sourcing documents, compile, sort, interpret, and verify data to be entered.
  • Provide basic troubleshooting and recommend solutions.
  • Maintain electronic and hard copy filing system of applications, rebates, and other supporting documents.
  • Communicate effectively as part of a team approach with other departments in servicing customers.
  • Provide customer service activities such as responding to emails and phone calls.

Requirements:

  • High school diploma or equivalency.
  • A minimum of 6 months of related work experience in a call center environment.
  • Fluent in English and Spanish.
  • Interest in sustainability and passionate about making a meaningful impact on the environment.

Preferred Skills:

  • Experience with various Microsoft programs, including Word, Excel, Access.
  • Strong attention to detail.
  • Strong organizational and prioritization skills and ability to multi-task.

Benefits:

  • Competitive salaries based on candidate's qualifications.
  • Three weeks paid vacation per year.
  • Paid holidays.
  • 401(k) plan with employee matching funds.
  • Discretionary bonus.

About Resource Innovations:

Resource Innovations is a women-led energy transformation firm focused on impact. We're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges.

Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change.

Resource Innovations is an Equal Opportunity Employer, committed to ensuring equal employment opportunities for all job applicants and employees without regard to race, color, religion, national origin, gender, age, disability, marital status, genetics, protected veteran status, sexual orientation, or any other protected status.



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