Customer Service Representative
3 weeks ago
Customer Service Specialist Opportunity
We are seeking a skilled Customer Service Specialist to join our team at Insight Global. This role involves handling customer inquiries, resolving issues, and providing exceptional customer support.
Key Responsibilities:
- Respond to customer inquiries via phone, email, or chat
- Resolve customer complaints and issues in a timely and professional manner
- Provide product information and recommendations to customers
- Collaborate with internal teams to resolve customer issues
Requirements:
- 1 year of experience in customer service
- Knowledge of Microsoft product suite
- Strong customer handling, conflict resolution, and problem-solving skills
Preferred Skills:
- Bilingual (Spanish)
Benefits:
- Medical, dental, and vision insurance
- HSA, FSA, and DCFSA account options
- 401k retirement account access with employer matching
- Paid sick leave and/or other paid time off
About Insight Global:
We are an equal opportunity/affirmative action employer committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.
We believe everyone matters and are dedicated to providing a workplace where everyone feels valued, respected, and empowered to succeed.
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