Universal Banking Professional

1 week ago


North Berwick, Maine, United States Dubuque Bank and Trust Full time
About the Role

The Universal Banker is a key member of our banking team, responsible for providing exceptional customer service and support to our clients. As a Universal Banker, you will be the initial point of contact for customers entering the bank, ensuring a positive and welcoming experience. Your primary focus will be on processing account transactions, opening new accounts, and assisting with loan applications. You will also be responsible for responding to customer inquiries and meeting individual sales and customer service goals, which will actively contribute to overall branch goals.

Key Responsibilities

* Serve as the initial point of contact for customers entering the bank
* Ensure cash drawer is accurate and balanced before and after your shift
* Perform all teller transactions accurately and efficiently
* Opening new accounts and assist with loan applications
* Respond to customer requests and inquiries
* Meet individual sales and customer service goals, which will actively contribute to overall branch goals

Requirements

* High School Diploma or equivalent
* 1-3 years of cash handling and customer service experience
* Demonstrated ability to multitask and manage time
* Ability to accurately count and balance cash
* Strong knowledge of and adherence to bank policies and procedures

Benefits

* Full insurance benefits, including health, dental, vision, short-term and long-term disability
* 20 days of paid time off plus 11 paid holidays
* 401(k) retirement savings plan with HTLF matching up to the first 5% of your contribution
* Tuition reimbursement and student debt assistance
* Employee Assistance Program, Perkspot employee discount program, and much more
* Incentive bonus plan

Targeted Salary Range

$24.06

HTLF offers competitive and varied benefits to eligible employees, including paid time off, a 401(k) matching program, annual incentive pay, paid holidays, and a comprehensive company-sponsored benefit plan. Benefit offerings and eligibility requirements vary. To learn more, please click here to visit our Benefits page.

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