Call Center Support Specialist
2 weeks ago
We are seeking a friendly and customer-focused Call Center Customer Service Agent to provide exceptional service and support to our clients. This role involves handling inbound and outbound calls, resolving inquiries, and ensuring customer satisfaction. The ideal candidate is an effective communicator, problem-solver, and enjoys assisting others.
Responsibilities:- Handle inbound calls and address customer questions, concerns, and requests professionally.
- Make outbound calls to follow up on inquiries, provide information, or confirm customer details.
- Maintain accurate records of customer interactions and updates in the system.
- Resolve customer complaints effectively, escalating issues to supervisors as necessary.
- Provide detailed information about company products and services.
- Collaborate with team members to improve customer service processes.
- Meet or exceed performance metrics, including call handling time and customer satisfaction scores.
- High school diploma or equivalent; additional customer service training is a plus.
- Previous experience in a call center or customer service role is preferred.
- Strong verbal communication and active listening skills.
- Proficiency in using call center software and basic computer applications.
- Ability to multitask, stay organized, and manage time effectively.
- Positive attitude and commitment to providing excellent customer experiences.
- A competitive hourly wage ranging from $17 to $23 per hour.
- Health, dental, and vision insurance.
- Paid time off and holidays.
- Opportunities for professional growth and advancement.
- A supportive and collaborative work environment.
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Call Center Advisor
3 days ago
San Antonio, Texas, United States Smarter Call Center Full timeJob SummaryWe are seeking a highly motivated Call Center Advisor to join our team at Smarter Call Center. In this role, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Responding to inbound customer inquiries and resolving issues promptly and professionallyUtilizing technical expertise to...
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Multilingual Call Center Agent
3 days ago
San Antonio, Texas, United States Five Star Call Centers Full timeMultilingual Call Center Agent wanted! Five Star Call Centers is seeking a highly skilled individual to join our team. As a Multilingual Call Center Agent, you will be responsible for providing exceptional customer service to clients through various communication channels.The ideal candidate will have excellent communication skills, be fluent in English and...
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Technical Support Specialist
3 days ago
San Antonio, Texas, United States Smarter Call Center Full timeJob Overview:Smarter Call Center is seeking a skilled CUSTOMER SERVICE AND TECHNICAL SUPPORT REPRESENTATIVE to join our team. This role involves providing exceptional customer service and technical support for outdoor equipment products.In this position, you will be responsible for answering inbound inquiries, diagnosing customer needs, and delivering...
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Call Center Support Specialist
3 days ago
San Antonio, Texas, United States Fresh Form Draft Full timeFresh Form Draft is committed to creating innovative marketing strategies, and we're looking for a talented Phone Support Agent to help us achieve our goals. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, answering their questions, and resolving any issues that may arise.">This is a fantastic...
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Call Center Support Specialist
2 days ago
San Antonio, Texas, United States Snip & Ference Pa Full timeAbout the RoleWe are seeking a skilled Call Center Representative to join our team at Snip & Ference Pa. This is a fantastic opportunity to work in a fast-paced, dynamic environment where you can utilize your communication skills to deliver exceptional customer service.The successful candidate will have two years' experience in a medical office environment,...
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Technical Support Representative
15 hours ago
San Antonio, Texas, United States Smarter Call Center Full timeAt Smarter Call Center, we are seeking a highly skilled and detail-oriented Technical Support Representative to join our team. This role requires strong customer service skills, as well as the ability to troubleshoot complex technical issues.The estimated salary for this position is $45,000 - $60,000 per year, depending on experience.In this role, you will...
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Technical Support Associate
4 weeks ago
San Antonio, Texas, United States Smarter Call Center Full timeJob OverviewSmarter Call Center is seeking an experienced Technical Support Associate to join our team. As a key member of our support staff, you will be responsible for providing exceptional customer service and technical support to clients.Salary: $45,000 - $60,000 per year, depending on experience and qualifications.ResponsibilitiesThe ideal candidate...
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Outdoors Equipment Support Expert
5 days ago
San Antonio, Texas, United States Smarter Call Center Full timeJob Summary:We are seeking an experienced CUSTOMER SERVICE AND TECHNICAL SUPPORT REPRESENTATIVE to join our team at Smarter Call Center. The successful candidate will be responsible for providing exceptional customer service and technical support for outdoor equipment products, including answering inbound inquiries, diagnosing customer needs, and delivering...
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Rebate Application Specialist/Call Center
2 weeks ago
San Antonio, Texas, United States Guidehouse Full timeAbout GuidehouseGuidehouse is a dynamic and innovative organization that provides expertise in management consulting, technology, and mission solutions. Our team of professionals is dedicated to delivering high-quality services that meet the evolving needs of our clients.Job DescriptionWe are seeking a skilled Rebate Application Specialist/Call Center...
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Call Center Expert
2 weeks ago
San Antonio, Texas, United States Mass Markets Full timeJob Summary: The Call Center Expert will be responsible for handling customer inquiries and resolving issues in a timely and professional manner.Responsibilities:Respond to customer calls and emails in a courteous and efficient manner;Use problem-solving skills to resolve customer complaints and issues;Collaborate with internal teams to ensure seamless...
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Phone Call Resolution Specialist
2 weeks ago
San Antonio, Texas, United States Hustle Notice Biz Full timeWe are seeking a highly skilled Phone Call Resolution Specialist to join our team at Hustle Notice Biz. As a Phone Call Resolution Specialist, you will be responsible for handling customer inquiries, resolving issues, and ensuring customer satisfaction.**Responsibilities:**Handle inbound and outbound calls, addressing customer inquiries, complaints, and...
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Customer Service Advocate
5 days ago
San Antonio, Texas, United States Smarter Call Center Full timeWe are looking for a skilled Customer Service Advocate to join our team at Smarter Call Center. In this role, you will be responsible for providing exceptional customer service to clients via phone, email, and chat.The estimated salary for this position is $50,000 - $65,000 per year, depending on experience.You will need to be able to communicate effectively...
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Call Center Operations Manager
7 days ago
San Antonio, Texas, United States Elmer's Home Services Heating & Air Conditioning Full timeCompany OverviewElmer's Home Services Heating & Air Conditioning is a reputable home services company serving the San Antonio area for over 25 years. We have recently expanded to the DFW and Houston areas, providing top-notch HVAC installation, service, and repair solutions to our customers.Job DescriptionWe are seeking a skilled Call Center Supervisor to...
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Outdoors Equipment Expert
5 days ago
San Antonio, Texas, United States Smarter Call Center Full timeSmarter Call Center is seeking an experienced Outdoors Equipment Expert to join our team. In this role, you will be responsible for providing expert-level support to customers who have questions or issues with our outdoors equipment products.The estimated salary for this position is $55,000 - $70,000 per year, depending on experience.You will need to be...
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Customer Support Operations Specialist
3 weeks ago
San Antonio, Texas, United States CDS in Texas Full timeAbout the RoleWe are seeking a highly skilled Customer Support Operations Specialist to join our team at CDS in Texas. This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and has experience in call center operations.As a Customer Support Operations Specialist, you will be responsible for ensuring...
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Healthcare Call Center Professional
7 hours ago
San Antonio, Texas, United States Medix Full timeJob DescriptionWe are seeking a Pharmacy Care Coordinator to join our team at Medix. As a Pharmacy Care Coordinator, you will be responsible for supporting our pharmacy operations by handling inbound and outbound calls related to medication adherence, prescription refills, provider follow-ups, and more.Essential ResponsibilitiesHandle inbound and outbound...
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Medical Support Specialist
4 weeks ago
San Antonio, Texas, United States Biolife Plasma Services Full timeOverviewBioLife Plasma Services is a leading provider of plasma-based therapies. We are seeking a Medical Support Specialist to join our team in supporting plasma center operations.
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Customer Support Specialist
2 weeks ago
San Antonio, Texas, United States Vantage Bank Full timeVantage Bank is seeking a highly motivated and customer-focused Customer Support Specialist to join our team. In this role, you will be responsible for providing exceptional customer service and support to our clients through various communication channels.The estimated salary for this position is $40,000 - $60,000 per year, based on the location in San...
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Plasma Center Medical Support Specialist
4 weeks ago
San Antonio, Texas, United States Biolife Plasma Services Full timeAt BioLife Plasma Services, we are committed to transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Our team is united by an unwavering commitment to bring Better Health and a Brighter Future to people around the world.About the RoleWe are seeking a skilled and dedicated Plasma...
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Medical Support Specialist
4 weeks ago
San Antonio, Texas, United States Biolife Plasma Services Full timeAbout BioLife Plasma ServicesWe are a subsidiary of Takeda Pharmaceutical Company Ltd., dedicated to transforming patient care through the development of novel specialty pharmaceuticals and best-in-class patient support programs. Our team is united by an unwavering commitment to bring Better Health and a Brighter Future to people around the world.Job...