Call Center Support Specialist

4 days ago


San Antonio, Texas, United States Fresh Form Draft Full time

Fresh Form Draft is committed to creating innovative marketing strategies, and we're looking for a talented Phone Support Agent to help us achieve our goals. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, answering their questions, and resolving any issues that may arise.

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This is a fantastic opportunity to develop your skills and expertise in a dynamic and supportive environment. Our team is passionate about delivering outstanding customer experiences, and we're looking for someone who shares our enthusiasm and commitment to excellence.

About the Role:
  • Handle inbound and outbound calls, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Work collaboratively with our sales and marketing teams to provide seamless support to our clients.
  • Use your problem-solving skills to troubleshoot complex issues and find effective solutions.

The estimated salary range for this position is $40,000 to $52,000 per year, based on experience and qualifications. We offer a comprehensive benefits package, including medical, dental, and vision coverage, as well as opportunities for career growth and professional development.

What You'll Need:
  • High school diploma or equivalent; additional education or certifications are a plus.
  • Proven experience in a customer-facing role, preferably in a call center environment.
  • Excellent communication and interpersonal skills.

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