Multilingual Call Center Agent

3 weeks ago


San Antonio, Texas, United States Five Star Call Centers Full time

Multilingual Call Center Agent wanted Five Star Call Centers is seeking a highly skilled individual to join our team. As a Multilingual Call Center Agent, you will be responsible for providing exceptional customer service to clients through various communication channels.

The ideal candidate will have excellent communication skills, be fluent in English and Spanish, and have previous experience in customer service or support. This is a full-time position with a starting pay of $19 per hour, plus shift differential. Our working hours are between 7:00am-9:30 pm CST, Monday to Friday.

As a Multilingual Call Center Agent, you will manage large amounts of inbound calls, follow communication scripts when handling different topics, identify customers' needs, research, and provide solutions and/or alternatives. You will also be required to access company and client resources to accurately handle the call, seize opportunities to upsell products when they arise, and maintain punctuality and attendance at all scheduled times. Childcare for anyone 4 years of age and younger is required.


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