Front Office Representative
1 week ago
We are seeking a highly motivated and customer-focused individual to join our team as a Front Office Representative at Jay Wolfe - State Farm Agency in Norfolk, NE.
The ideal candidate will possess excellent communication skills, both written and verbal, and be proficient in Spanish. They will be responsible for providing exceptional customer service, responding to customer inquiries, and maintaining high customer satisfaction.
Key Responsibilities:
- Provide product and service information to customers
- Manage incoming calls and resolve customer complaints
- Keep accurate records of customer interactions and process customer accounts
What We Offer:
- Competitive base pay plus bonus
- Paid time off and vacation days
- Opportunity for growth and advancement within the agency
Requirements:
- Bilingual English/Spanish required
- Ability to obtain Property and Casualty insurance license
- Strong phone handling skills and active listening
- Comfortable making outbound calls
- Excellent communication and presentation skills
If you are a motivated and customer-focused individual who is passionate about helping others, we encourage you to apply for this exciting opportunity.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies.
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