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Revenue Cycle Manager

2 months ago


Norfolk Virginia, United States Regional Business Office Full time
Job Summary

We are seeking a highly skilled Revenue Cycle Manager to join our Regional Business Office team. As a key member of our operations team, you will be responsible for overseeing the front office revenue cycle processes for multiple sites within our organization.

Key Responsibilities
  • Maintain compliance with state and federal guidelines, including ensuring that charge tickets and charge capture systems are updated.
  • Provide on-going front-office process review and implement process revisions as needed.
  • Coordinate and/or provide training for new front office staff, and retraining as needed.
  • Provide a central resource for front office processes, such as intake, insurance verification, copay collection, and charge entry.
  • Work with offices to ensure compliance with USON and AOA operating procedures.
  • Conduct audits of front office processes.
  • Ensure roll-out of system updates to front-office team.
  • Chair Revenue Cycle Front Office task teams and co-chair C2C Committee.
Requirements
  • Associates degree or equivalent work experience and a minimum of five years of medical office and health plans experience.
  • Bachelors degree preferred.
  • At least two (2) years supervisory experience successfully resolving a variety of people issues.
  • At least four (4) years of medical revenue cycle experience required with a consistent track record of achieving metrics.
  • Knowledge of Athena/IDX and oncology billing preferred and is a plus.
  • Demonstrate knowledge of state, federal, and third-party claims processing required.
  • Demonstrate knowledge of state & federal collections guidelines.
  • Must successfully complete required e-learning courses within 90 days of occupying position.
Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to be present at the employee site during regularly scheduled business hours and regularly required to sit or stand and talk or hear. Requires full range of body motion including handling and lifting patients, manual and finger dexterity, and eye-hand coordination. Requires standing and walking for extensive periods of time. Occasionally lifts and carries items weighing up to 40 lbs. Requires corrected vision and hearing to normal range.

Work Environment

The work environment may include exposure to communicable diseases, toxic substances, ionizing radiation, medical preparations, and other conditions common to an oncology/hematology clinic environment. Work will involve in-person interaction with co-workers and management and/or clients. Work may require minimal travel by automobile to office sites.