Funeral Services Coordinator
19 hours ago
Our company, Service Corporation International, is seeking a compassionate and detail-oriented Funeral Services Assistant to join our team. As a Funeral Services Assistant, you will play a vital role in supporting our funeral operations, providing exceptional customer service, and ensuring that our clients receive the highest level of care and respect.
Key Responsibilities:- Prepare for services, including delivering and setting up floral arrangements, chairs, caskets, urns, photos, and other personal keepsakes or mementos of client families.
- Prepare documents related to services, cremations, maintenance, as directed by management.
- Assist with respectful preparation of remains of deceased, including dressing and lifting deceased, or operation of crematory, as permitted by law and in keeping with company regulations.
- Perform office duties, such as answering phones, operating fax machines, computers, multiline phone systems, debit card machines, typewriters, postage meters, and scales.
- Run errands, such as for floral delivery, picking up supplies, documents, etc.
- Serve as an usher and may park cars or perform any transportation requirements.
- Drive Funeral Home vehicles for services and picking up families.
- Ensure refreshments are available (where allowed by law).
- Assist with visitations, memorial, and funeral services, which may include visitation and chapel set up, dressing and casketing remains, delivering family items and flowers.
- Prepare documents related to services, cremations, maintenance, etc.
- Greet and receive client families and/or other persons entering the office for information and assistance.
- Accommodate the needs of the family during a service and/or visitation.
- May wash and clean funeral home vehicles and other client vehicles as required from time to time.
- High school diploma or equivalent.
- Previous customer service and/or sales experience preferred.
- Proficient with MS Office suite and databases preferred; ability and willingness to learn required.
- Valid state driver's license with an acceptable driving record required.
- High level of compassion and integrity.
- Clear and concise verbal and written communication skills.
- Professional behaviors and team player.
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Funeral Services Coordinator
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Roanoke, Virginia, United States Service Corporation International Full timeFuneral Services AssistantAt Service Corporation International, we're dedicated to celebrating lives and honoring those who have passed. As a Funeral Services Assistant, you'll play a vital role in supporting our funeral operations and providing exceptional service to our clients and their families.Key Responsibilities:Prepare for services by delivering and...
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